Thuisingeld Sea Lavender 10 9738 AL Groningen

Phone 050 – 2011420
Email Address info@thuisingeld.nl
Internet Address www.thuisingeld.nl
AFM License No. 12018171
KvK Dossier number 01131858
Kifid Connection Number 300.013150

We would like to inform you about a number of important features of our company.
If you have any questions concerning this information, please do not hesitate to contact us.

Our licence
Our office is licensed by the Authority financial markets under Number: 12018171.

Our services
Our office has the authorization to advise you and to mediate in:

  • Mortgage Loan
  • Consumer Credit
  • Ability
  • Savings-and payment accounts, electronic money
  • Private and business non-life insurance
  • Care and income Insurance

We also have the authorization to advise in participation rights in investment institutions

General terms and conditions
Our general terms and conditions apply to all our services and activities. Our general terms and conditions include a limitation of our liability.

Advice free
Our office is completely free of advice. That is, we do not have any contractual obligation to advise you to choose the financial products of certain banks, insurers or other financial institutions.

Control
We are a wholly independent company. No bank, insurer or other provider of financial products has voting rights or a share of the capital of our company.

Selection of providers
Periodically, we make a selection from the financial products that banks and insurance companies carry out. Based on this selection, we work together with a number of preferred providers. We determine who they are. So we are completely free in our advice. We are happy to inform you.

Internal remuneration policy
The remuneration of our employees is not influenced by the number of opinions given or by the number of financial products in which it is mediated. All employees within our company have a fixed salary that is market compliant. Our employees are addressed and assessed for integrity, solid and customer-oriented behaviour. The remuneration of our employees is determined on the basis of this assessment.

Our rates
The costs of our activities will be charged directly to you. Depending on the financial product, the costs can be paid by the financial institution with which we put you in contact. This Commission is part of the premium that is charged to you by the financial institution.

We will let you know in advance how we charge the costs for our activities. We would also like to refer you to our service documents. You can find it on our website.

Complaints
We do our best to serve you as well as possible. If you are not satisfied, we ask you to inform us immediately. We will do our utmost to remedy your complaint as soon as possible. If you believe that we have not responded adequately to your complaint, you can contact us within a period of three months:
Complaints Institute Financial Services (KIFID)
P.O. Box 93257
2509 AG The Hague
Tel. 0900 – 3552248 www.kifid.nl